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MAR
26

Hello, can I speak with...

Hello, can I speak with...
Ross McCammon's recent article in Entrepreneur "Pick Up The Damn Phone" highlights a complaint many clients experience - they can't call and talk with anyone. This experience stems not from failed returned calls but due to firms burying or going so far to not even list their phone number on their website. McCammon endorses "...the telephone as the most valuable form of com...
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AUG
19

Are you an UX master?

If you are a master at UX and love to share your knowledge with others, please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it..
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JUN
28

Lesson from Dad: I know you worked hard today, but did you make any money

Lesson from Dad: I know you worked hard today, but did you make any money

My dad, as you might have figured out, is my best friend. He and I talk nearly everyday about nearly everything - business that is. Despite being my best friend there are still some things don't want to discuss with dad. 

 
The other day I called and he followed the normal, tell me something good with "I know you worked hard today but did you make any money." 
 
That got me thinking about the busy work we sometimes find ourselves engaging in. For me it may be avoidance of a more difficult task to work on something that could be delegated or is simply just more fun.
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JUN
19

Small Business Week Celebrating 50 Years

National Small Business Week

In case you missed it, this week marks the 50th Anniversary of National Small Business Week   This week of national recognition of the "shop down the street" and the solopreneur was first declared by President John F. Kennedy in 1963 here in the U.S.  

 During this week there are workshops, mentoring, matchmaking, and numerous other offerings in cities across the country.  For those not in or near those cities there is live streaming from the Small Business Association (SBA), Google+ Hangouts and other channels. Speaking of the SBA, on their website is a short less than 2 minute video of President Obama honoring the 50 years of the National Small Business Week.  He highlights how critical small businesses are to the American economy.   For another view of the importance of this week, this time from a lender, check out the post from Brock Blake in the Enterpreneurs section of Forbes Magazine  Here he reminds us that a "small business" can be 1 or 1500 depending on the classification.   Small business owners if you can spare some time this week to take advantage of all of the freely given help and advice, it would be a great way for you to help keep the economy chugging along - one small business at a time. National Small Business Week image: sba.gov/nsbw
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JUN
13

Lesson from Dad: Tell Me Something Good

Lesson from Dad: Tell Me Something Good

One of my dad's favorite phrases is "Tell me something good".  It is the second thing he says right after "hello".  Clients feel the same way.  They want to know that the time/effort/money spent on their website/event/print materials was worth it.  They want to know there are no issues and everything is running smoothly.  They want to know that all they need to do is sit back and do nothing - all is taken care of. 

 
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JUN
04

Paper?! Yup - always to start

Paper?! Yup - always to start

The other day I called on a prospective client to open discussions on creating their web presence.  As we sat down to talk about their goals, I noticed the odd look I received when I pulled out paper and a pen. You see, I start with paper - always.  It may be blank or simple lined paper but most of the time it is storyboard paper (think the handout view in PowerPoint or Keynote).  It may sound a bit strange but there is a reason.  Don't get me wrong with all of the computers and other electronic devices I own or have access to, I could never touch a piece of paper, ever. 

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DEC
03

5 Things to do before 2013

5 Things to do before 2013

In a few short days, 2012 will come to a close.  Amid the holiday cheer and madness, maybe do a little reflecting.  While it is not always fun it is crucial for success.  Throughout the year, review of individual objectives is done but at the end of the year is when a long hard and honest look at things is needed.  This reflection sets the tone for the new and successful new year.

With that, here are 5 things to do before the New Year.

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NOV
04

Sandwiches, Sandy and Social Media

FastCompany.com | Christina Chaey | November 2, 2012 | How Seamless Defied Sandy, Kept The Hot Meals Coming, And Inspired Twitter Love

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